WHY INETSAT

Support built around your channels

Your channels depend on people as well as software. Inetsat gives you a team that understands your configuration, works closely with your operation, and has direct access to the engineers who build the platform.

WHY INETSAT

Support built around your channels

Your channels depend on people as well as software. Inetsat gives you a team that understands your configuration, works closely with your operation, and has direct access to the engineers who build the platform.

HOW WE WORK WITH YOU

Two project managers who know your operation

Every customer has a primary project manager and a backup. They train your team, help you set up and configure your channels, and provide the first line of support for non-emergency issues. That continuity matters. You work with people who understand how your channels are configured and what your team needs to achieve.

Two project managers who know your operation

Every customer has a primary project manager and a backup. They train your team, help you set up and configure your channels, and provide the first line of support for non-emergency issues. That continuity matters. You work with people who understand how your channels are configured and what your team needs to achieve.

Engineering is within reach

Our project managers work closely with our engineering team. When an issue needs deeper investigation, they can bring in the right developer directly and work together toward a resolution.

Engineering is within reach

Our project managers work closely with our engineering team. When an issue needs deeper investigation, they can bring in the right developer directly and work together toward a resolution.

Emergency calls reach experienced engineers

Every customer has access to our emergency support number, answered by our CTO or a senior developer on duty: someone with the technical knowledge to investigate the problem immediately. When a channel needs urgent attention, you need someone who understands the software and can start troubleshooting immediately.

Emergency calls reach experienced engineers

Every customer has access to our emergency support number, answered by our CTO or a senior developer on duty: someone with the technical knowledge to investigate the problem immediately. When a channel needs urgent attention, you need someone who understands the software and can start troubleshooting immediately.

A company built for the long term

Inetsat is privately owned, profitable and has been in business for more than 15 years. We take a long-term view of our products and the customer relationships behind them.

A sustainable business gives us a solid foundation to keep developing the platform, support the people who use it and make decisions with long-term customer needs in mind. Your investment in Inetsat should be supported by a company with the same commitment to continuity that you expect from your broadcast infrastructure.

Practical support from implementation onward

From training and configuration to integrations and day-to-day questions, our team helps you make the platform work for your operation. You can speak with people who understand both your workflow and the software behind it.